What was the situation?
EY's Financial Services Office ran governance, service strategy and operating-model programs across banking, insurance, risk and compliance. Several high-stakes engagements ran concurrently every year, so they needed consistent framing and cross-country delivery standards. Anthony Chevalier also contributed to EY's European taskforce spanning Switzerland, France, Germany, Italy and the UK to harmonise practices across the region.
What did ARCHITEKT do?
As Strategy & Governance Lead from 2011 to 2017, Anthony Chevalier ran 5 to 7 concurrent programs a year and 30-plus strategic engagements, and managed and coached teams of up to 50 consultants. He architected the service framework for a live cybersecurity penetration test on a EUR 40M-plus insurance infrastructure, mapping human risk vectors and reframing security incidents as systemic failures rather than isolated faults. He structured the EU census coordination framework for Afghanistan, a EUR 50M-plus program, with experience maps from Kabul to village level and data-flow protocols designed for limited IT infrastructure. He built the service architecture for a global bank employee-mobility transformation, a EUR 100M-plus annual program spanning dozens of countries, and intervened on BCBS 239 regulatory transformation.
What changed, measurably?
The practice delivered 30-plus strategic engagements, coordinated a EUR 50M-plus EU census program and a EUR 100M-plus global bank mobility transformation, and contributed to a five-country European taskforce that harmonised practices. A seven-country knowledge-management platform, with France as project lead, produced roughly a 30% gain in search and precedent-reuse time, and training on strategic framing and strategic writing ran for Managers in France and the UK.
EY’s Financial Services Office ran many high-stakes programs at once, so a shared governance and service-strategy frame carried 30-plus engagements and teams of up to 50 consultants through banking, insurance and public-sector work.
How does one practice hold 30-plus engagements at once?
Each program ran on a common service framework and delivery standard rather than a bespoke setup, from a EUR 100M-plus bank mobility transformation to a EUR 50M-plus EU census coordination framework, and a seven-country knowledge platform recovered roughly 30% of search and precedent-reuse time across the practice.
How does governance reframe a security incident?
The service framework for a live penetration test on a EUR 40M-plus insurance infrastructure mapped human risk vectors and treated incidents as systemic failures rather than isolated faults, so risk was addressed at the level of the operating model instead of the single event.
- What scope did the EY Financial Services Office practice cover?
- It covered governance, service strategy and operating-model programs across banking, insurance, risk and compliance, running 5 to 7 concurrent programs a year and 30-plus strategic engagements with teams of up to 50 consultants.
- What were the largest programs structured at EY?
- The largest were a EUR 100M-plus annual global bank employee-mobility transformation spanning dozens of countries and a EUR 50M-plus EU census coordination framework for Afghanistan, alongside intervention on BCBS 239 regulatory transformation.
- What did the seven-country knowledge platform deliver?
- Built with France as project lead, it produced roughly a 30% gain in search and precedent-reuse time across the practice.