007 / case study · consumer healthopella.com

Opella.

A design-operating-model reset at Sanofi's consumer-health business that accelerated delivery by 40% through insourcing across a 10-plus-brand ecosystem.

What was the situation?

Opella, the consumer-health business of Sanofi, ran product design as agency-outsourced work across a portfolio of more than 10 brands including Allegra, Doliprane, Enterogermina and Icy Hot, which limited cross-brand coherence and slowed delivery across a global ecosystem spanning EMEA, APAC and North America.

What did ARCHITEKT do?

As Head of Digital Product from 2024 to 2025, Anthony Chevalier repositioned product design as a governance and operating-model function across the 10-plus-brand ecosystem. He co-shaped the 2026 design strategy and decision architecture for a scalable multi-brand platform, defined the delivery operating model with agile cadences and a ticketing architecture on Jira and Confluence, and led a team of four product designers. He internalized production that had previously been run by agencies and enabled the phased roll-out of Design System v2.

What changed, measurably?

Internalizing production previously run by agencies accelerated delivery by 40% and increased cross-brand coherence, while a co-shaped 2026 design strategy and decision architecture positioned a scalable multi-brand platform across EMEA, APAC and North America. The phased roll-out of Design System v2 harmonized the operating model across the portfolio.

Opella’s product design stopped depending on outside agencies, so bringing production in-house lifted delivery speed by 40% and made a 10-brand portfolio cohere around one operating model.

How does insourcing accelerate multi-brand delivery?

Production that had been agency-run was internalized under a defined delivery operating model with shared agile cadences and a single ticketing architecture, so more than 10 brands worked to one rhythm instead of many contracts, which is what accelerated delivery by 40%.

How does design become a governance function?

Product design was repositioned as a governance and operating-model function, so the 2026 design strategy and decision architecture set the rules for a scalable multi-brand platform across EMEA, APAC and North America rather than leaving each brand to decide on its own.

+40%DELIVERY SPEEDAnthony Chevalier · Head of Digital Product, Opella/Sanofi (2024-25)
10+BRANDS IN ECOSYSTEMAnthony Chevalier · Head of Digital Product, Opella/Sanofi (2024-25)
4PRODUCT DESIGNERS LEDAnthony Chevalier · Head of Digital Product, Opella/Sanofi (2024-25)
How did Opella accelerate delivery by 40%?
Production previously run by agencies was internalized under a defined delivery operating model with agile cadences and a single ticketing architecture on Jira and Confluence, which accelerated delivery by 40%.
How was design repositioned across a 10-plus-brand ecosystem?
Product design was repositioned as a governance and operating-model function, co-shaping the 2026 design strategy and decision architecture for a scalable multi-brand platform spanning EMEA, APAC and North America.
What role did Design System v2 play?
A phased roll-out of Design System v2 harmonized the operating model across brands such as Allegra, Doliprane, Enterogermina and Icy Hot.
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